Privacy Policy & HIPAA Notice of Privacy Practices

Effective date: January 1, 2024  |  Last updated: August 2025

1. Who We Are

Saint Paul Hyperbaric Oxygen Center ("we," "us," or "our") is a medical clinic located at 1997 Sloan Pl, Suite 22, Maplewood, MN 55117. We operate the website saintpaulhyperbaric.com and related intake forms used to schedule consultations and treatment sessions.

As a healthcare provider, we are a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). This document serves both as our general website privacy policy and as our HIPAA Notice of Privacy Practices.

2. Information We Collect

We collect information you provide directly to us through consultation request forms, intake forms, and other contact methods. This may include:

  • Full name, phone number, and email address
  • Health-related information you voluntarily share, such as your medical situation, symptoms, or reason for seeking care
  • Insurance information (for auto-accident or personal-injury patients)

We also automatically collect limited technical data when you visit our website, including your browser type, device type, referring URL, and pages visited. This data is collected in aggregate and is not linked to your identity.

3. How We Use Your Information

We use the information we collect to:

  • Respond to consultation requests and schedule appointments
  • Provide, coordinate, and manage your care and treatment
  • Process payment and insurance billing
  • Communicate with you about your appointments, results, and follow-up care
  • Comply with applicable law and regulatory requirements
  • Improve our website and services

We do not sell your personal information to third parties for marketing purposes.

4. HIPAA Notice of Privacy Practices

Under HIPAA, you have rights regarding your Protected Health Information (PHI). This section summarizes those rights and our obligations.

Your Rights

  • Right to access: You may request a copy of your medical records and other health information we maintain about you.
  • Right to amend: You may ask us to correct health information about you that you believe is incorrect or incomplete.
  • Right to an accounting: You may request a list of certain disclosures we have made of your health information.
  • Right to restrict: You may ask us to limit how we use or share your information for treatment, payment, or operations.
  • Right to confidential communications: You may ask us to contact you in a specific way (e.g., only by email or at a specific address).
  • Right to a copy of this notice: You may obtain a paper copy of this notice at any time, even if you agreed to receive it electronically.

How We May Share Your Health Information

We share your PHI only as permitted or required by law. Common permitted uses include:

  • Treatment: Sharing information with other healthcare providers involved in your care.
  • Payment: Submitting claims to your insurance company or auto-insurance carrier.
  • Healthcare operations: Quality improvement, staff training, and compliance activities.
  • As required by law: Reporting to public health authorities or in response to a court order.

Our Obligations

We are required by law to maintain the privacy of your PHI, to provide you with this notice of our legal duties and privacy practices, and to notify you in the event of a breach of your unsecured PHI.

5. Cookies & Analytics

Our website may use cookies and similar technologies to understand how visitors use the site and to improve your experience. Analytics data is collected in aggregate and is not linked to any patient records. You may disable cookies through your browser settings without affecting your ability to schedule a consultation.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. Form submissions are transmitted over encrypted connections (HTTPS). Access to patient information is restricted to authorized staff members who need it to perform their job duties.

7. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

8. Changes to This Notice

We reserve the right to change this privacy policy and HIPAA Notice at any time. We will post the updated notice on our website with a revised effective date. We may be required by law to apply a revised notice to health information we already have on file about you.

9. Contact Us & Complaints

If you have questions about this notice or wish to exercise your HIPAA rights, please contact us:

Saint Paul Hyperbaric Oxygen Center

1997 Sloan Pl, Suite 22

Maplewood, MN 55117

Phone: (651) 788-2917

Email: saintpaulhyperbaric@gmail.com

If you believe your privacy rights have been violated, you may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights at hhs.gov/ocr. We will not retaliate against you for filing a complaint.